About these Terms
Welcome to Bballi. Bballi is a free app that helps travelers find public toilets across Korea. These Terms of Service are the agreement between you and the person who runs Bballi. By using the app, you agree to these Terms. If you do not agree, please do not use the app.
You can use Bballi as a guest, without an account. You can also sign in with Google (optional) — this creates an account and lets you, for example, manage your profile and delete your account in the app. Apple sign-in is planned but not yet available. What each choice means for your data is explained in our Privacy Policy.
These Terms are provided by the operator of Bballi, 일오삼 (Ilosam), a sole proprietorship in the Republic of Korea (business registration 517-75-00525). You can reach us at bballiapp@naver.com. Effective date: 13 July 2026.
Bballi is intended for a general audience and is not directed at children. If you are not old enough to form a binding agreement in your country, please use Bballi only with a parent or guardian's involvement.
What Bballi is (and what it is not)
Bballi shows public toilets on a map, sorts them by walking distance, and lets you open walking directions. The toilet locations come from public open datasets, and other travelers can add tips (reviews) to help you.
To sort toilets by distance, Bballi reads your device's location. This is used on your device only and is not sent to our servers. See the Privacy Policy for details.
Bballi is an information service, provided "as-is". We share the best information we have, but we cannot check every toilet in real time. This is the most important thing to understand before you rely on the app.
- We do not guarantee that a toilet shown in the app actually exists. It may have been removed or rebuilt.
- We do not guarantee that a toilet is open at the time you arrive. Opening hours can change without notice.
- We do not guarantee that a toilet is free. Some may require a fee, a key, or a passcode.
- We do not guarantee that a toilet is accessible, clean, or in working order.
- Details like location, hours, and accessibility may be outdated or wrong. Always confirm on the spot before you rely on them.
Please treat Bballi as a helpful starting point, not a promise. When you need a toilet urgently, have a backup plan.
Directions and third-party services
When you tap for walking directions, Bballi opens NAVER Map (map.naver.com) in a new tab — no app install needed. From that point, you are using NAVER's service under NAVER's own terms and privacy policy. Bballi does not control the route, the map, or your safety along the way.
The map inside Bballi is displayed with the NAVER Maps JavaScript API (NAVER Cloud Platform), a third-party service by NAVER Cloud Corp. with its own terms. You can see the full data credits on our data-sources page.
Bballi also relies on service providers (such as our hosting and database provider) to run the app. You can find the full list of providers, and how your data is handled, in our Privacy Policy.
Please follow real-world rules — traffic signals, road safety, and any signs or staff at a facility. Do not follow directions in a way that puts you in danger.
Limitation of liability
Bballi is offered free of charge and "as-is", without warranties of any kind. To the fullest extent allowed by law, the operator is not liable for any loss or harm that results from your use of the app or your reliance on the information in it.
- This includes reaching a toilet that is closed, gone, paid, locked, or unavailable.
- This includes any result of relying on directions or distances shown in the app.
- This includes problems caused by third-party services (NAVER Maps, hosting, or your network) that are outside our control.
- This includes any inconvenience, wasted time, or expense connected to the above.
Nothing in these Terms removes rights you have under mandatory consumer-protection law that cannot be waived. Where the law does not allow a full exclusion of liability, our liability is limited to the smallest amount the law permits.
Acceptable use
Please use Bballi fairly and lawfully. When you use the app, you agree not to do the following:
- Break any law, or use the app to help others break the law.
- Post content that is hateful, harassing, threatening, illegal, or obscene.
- Post spam, advertising, scams, or repeated off-topic content.
- Post the personal data of other people (names, phone numbers, faces, or other private details).
- Abuse the report tools — for example, mass-flagging honest reviews, or forging reports to hide content you dislike.
- Try to break, overload, scrape, or hack the app, its data, or the systems behind it.
- Copy or resell the app or its data in a way these Terms do not allow.
Your reviews and reports
Bballi lets you add short reviews (tips about a toilet). You can also send one-tap reports (for example, "closed", "gone", or "needs a key") to flag a possible problem. We call this content your "submissions".
You must accept these Terms before you post any review or report. If you do not agree, please do not post.
You are responsible for what you post. You confirm that you have the right to post it and that it does not break the acceptable-use rules above.
Reviews are shown publicly to other travelers. Please do not include your own or anyone else's personal information (names, phone numbers, faces, or other private details) in a review.
You keep ownership of your submissions. By posting, you give Bballi a free, worldwide, non-exclusive license to store, display, translate, and share your submissions within the app and its services as part of running Bballi — for example, showing your reviews to other travelers. This license lasts as long as the content stays in the app; if your content is removed, the license ends for any future use.
Reviews and reports are the personal opinions of users, not checked facts. Bballi does not verify them and does not guarantee they are true or up to date.
Moderation, reporting, and blocking
To keep the app useful and safe, Bballi moderates user content. You can help by flagging any review you find objectionable.
- Auto-blind rule: when a review is flagged by 3 or more different devices, it is automatically hidden from view while it waits for a human check.
- This auto-hide only hides content pending review — it is a content-safety step, not a decision about you as a person.
- The operator can review, keep, or permanently remove any submission, and can block a device from contributing when it repeatedly breaks the rules.
- You can un-flag a review you flagged, from within the app. Reviews are attributed by a random device tag (not your account), so to remove a review you wrote, contact us at bballiapp@naver.com and we will locate it by that tag (see the Privacy Policy).
- To report objectionable content or a user, or to ask us to act, contact us at bballiapp@naver.com. We aim to respond and act on valid reports in a timely way.
A random per-device tag (a "device tag") is used to attribute reviews and enforce the one-flag-per-device and blocking rules. It is not linked to your name or an account. See the Privacy Policy for details.
Paid features — Trip Pass (not yet available)
Bballi's core features — finding toilets, filtering, and getting directions — are free forever and are not locked behind ads or payment.
A one-time paid "Trip Pass" is planned but not yet live. As described in our roadmap, it would remove ads for a 30-day period. Ads (Google AdMob) are planned but not active at launch — none of these paid or ad features exist in the app today. We will update these Terms and our Privacy Policy, and ask for your consent, before any of them go live.
When paid features do launch, this is how they will work:
- Any purchase would be sold through the app store's own system — Apple's In-App Purchase or Google Play Billing. Bballi does not handle your card or payment details.
- Refunds and cancellations are handled by the app store, not by Bballi. Requests go through Apple (reportaproblem.apple.com) or Google Play, under each store's policy. We cannot grant a refund the store controls.
- For users in Korea, your right of withdrawal (청약철회) under the 전자상거래법 (Act on Consumer Protection in Electronic Commerce) still applies, in line with the app store's process and the law.
- The exact price and terms will be shown clearly before you buy.
Changes to these Terms
We may update these Terms from time to time — for example, when we add new features or when the law changes. When we make an important change, we will post the new version here and update the effective date.
The current version's effective date is 13 July 2026. If you keep using Bballi after a change takes effect, that means you accept the updated Terms.
Governing law and contact
These Terms are governed by the laws of the Republic of Korea. Any dispute that cannot be resolved will be handled by the court with jurisdiction under Korea's Civil Procedure Act (민사소송법) — we do not impose an exclusive court, so a consumer may sue in the court for their own address. This does not remove any mandatory consumer rights you have under the law of your home country.
Questions about these Terms? Contact us at bballiapp@naver.com. For business or partnership matters, use bballiapp@naver.com.